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Help Desk

The Help Desk provides technical computing support to the faculty and staff, and is the main point of contact for student staff service requests. Help offered includes software installation and configuration, as well as troubleshooting, training, maintenance and repair work.

Where's the Help Desk!? (Video)

The Help Desk is located on the lower level of Bell hall and is open Monday through Friday 7:30am to 7:30pm during all regular semesters. Winter and Summer hours may vary.

With any problems, please create a service ticket here.

Contact us by:


A telephone extension of (x1000) or 207.973.1000 which is staffed throughout each business day can be used to contact the Help Desk.

In Person

Stop by our office on the lower level of Bell Hall

Web Portal

The address to our web portal to create your own service ticket is:

Click here for instructions on how to log in/submit a ticket.

The Help Desk is closed only on holidays that the university's faculty and staff do not work. The complete list of faculty and staff holidays can be found on the online academic calendar.